Thank you for shopping at thechennaiboutique.com. We understand that sometimes you may need to cancel an order, and we are here to assist you with our cancellation policy.
Order Cancellation Eligibility:
Orders can be canceled within 2 days of placing the order.
Customized or personalized products may not be eligible for cancellation once the production process has started.
How to request cancelation?
To cancel an order, please contact our customer support team via our WhatsApp number +91 9566002365 or send an email to our email id [email protected].
Provide your order details, including the order number, product name(s), and reason for cancellation.
Our customer support team will guide you through the cancellation process and assist you further.
- We will initiate a refund if your cancellation request is eligible and processed successfully.
- Refunds will be issued through the same payment method used during the original purchase.
- The refund amount may be subject to deductions for any applicable fees, such as transaction fees or non-refundable costs incurred by us. It may take 5 minumum days for the refund to be reflected in your account, depending on your bank or payment provider.
Cancellation of Shipped Orders:
If your order has already been shipped before your cancellation request, you may need to return the product(s) to us in their original condition and packaging.
Return shipping costs may be borne by you, unless the return is due to an error on our part.
Once we receive the returned product(s) and verify their condition, a refund will be initiated as per our refund policy.
Changes to the Cancellation Policy:
We reserve the right to modify or update our cancellation policy at any time without prior notice.
The updated policy will be effective immediately upon posting on our website.
It is your responsibility to review the cancellation policy periodically to stay informed about any changes.
Please note that this cancellation policy is intended as a general guideline. For specific details regarding cancellations, refunds, and returns, please refer to our Terms and Conditions or contact our customer support team.
If you have any questions or concerns regarding our cancellation policy, please don't hesitate to reach out to us. We are here to provide you with the best possible shopping experience.
Thank you for choosing thechennaiboutique.com.